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Shobr's personal data policy 

When you use Shobr, you agree that we process your information in accordance with this Privacy Policy.

Of course, we respect all requests for the confidentiality of the personal information, which you provide in connection with purchases and it is important for us to protect and process all information properly and always in accordance with applicable law.

Personal information

The word ”personal information” covers all information that can be used to identify a person. This applies, for example, to a person's first and last name, age, gender, private address, e-mail address, eventual work address, etc.

Information we collect and process

You can visit Shobr without telling us who you are and without giving other personal information about yourself.

However, we need some information to be able to trade with you and deliver news to you. We collect and process information about you when you:

  • Creates a user account 
  • Make payment on purchase
  • sends us an inquiry
  • Sign up for our newsletter

We collect only the personal information that is required to deliver the service you have requested. For example, your name, e-mail address and shipping address.

Registration of personal data is necessary, because through Google Analystics we can analyze how users use Shobr. That way, we can continuously make your experience better and more relevant when shopping with us.

In this regard, we do not collect personal information about our customers from others (third parties).

We use AltaPay to handle payments and we don’t have access to information about payment options, such as card numbers, bank account numbers, etc.

Disclosure of personal data

The personal information we have received on Shobr is disclosed only internally in Shobr and to selected trusted collaborators in connection with the delivery of the items you have ordered.

We only pass on information to others, such as abuse records in accordance with applicable law, and of course only if that customer practices abuse or fraud against Shobr.

As we use Google Analytics to see how users use the page, users will be given their IP address to Google. Google may disclose the information to third parties who perform tasks for them or where the law requires it. You can read more about Google's privacy policy here: http://www.google.com/privacy.html

Where are your personal data stored?

Personal data is stored on Shobr's servers, which are located in Germany.

We keep only the personal information as long as it is necessary for the purposes stated above or as required by applicable law.

Access to information

You can always change your account information and unsubscribe our newsletters.

You can find out what information we have registered about you. If you wish to receive a copy of this information, please write to us at: shobrservice@shobr.com. You are entitled to have incorrect information corrected.

We undertake to continuously comply with the law's requirements for collecting and processing personal data.

If you have the smallest questions or comments about our data policy or how we use your personal information, we are ready to help. Just send us an email to shobrservice@shobr.com.